Griffon Casino Betting Rules
These Betting Rules explain how wagers are accepted, recorded, settled and reviewed at Griffon Casino. They apply to casino games, promotional betting activity and any other wagering product made available through the platform, unless separate game-specific terms state otherwise.
By opening an account or placing a bet, you confirm that you have read and understood these rules. If you need clarification about a bet, account record or settlement decision, please contact Griffon Casino support at [email protected].
Eligibility
Griffon Casino is intended for customers who are at least 18 years old. You must meet the minimum age requirement and satisfy any other eligibility conditions that apply to your location, account or selected product.
You must not place bets on behalf of another person, allow another person to use your account, or participate where access to the service is prohibited. Griffon Casino may restrict or refuse access where it reasonably believes that a customer is not eligible to use the platform.
- You must provide accurate information during registration and account checks.
- You must use the service only for your own personal and lawful purposes.
- You must not place bets while subject to an account restriction, suspension or exclusion.
- You must comply with any additional eligibility instructions displayed on the relevant game or betting page.
Account Requirements
Only one personal account may be used by each customer unless Griffon Casino has expressly approved an alternative arrangement. Duplicate, linked or incorrectly registered accounts may be reviewed, restricted or closed.
Account credentials must be kept confidential. You are responsible for activity carried out through your account unless you have promptly reported suspected unauthorised access. Griffon Casino may ask for identity, age, payment or address information before accepting bets, processing withdrawals or continuing access.
Information supplied to Griffon Casino must remain current. Changes to your name, address, payment details or other material account information should be reported without delay. Failure to complete a requested verification process may result in temporary limits, suspended withdrawals or account closure.
Accepted Bets
A bet is accepted only when it has been successfully submitted through the Griffon Casino platform and recorded in the relevant account or transaction history. Entering a stake or viewing a confirmation screen does not, by itself, guarantee acceptance.
Before confirming a bet, you should check the selected game, wager type, stake, applicable odds or displayed terms. Once accepted, a bet generally cannot be amended or cancelled unless the platform expressly provides that option or Griffon Casino agrees otherwise.
- Bets must be placed using funds available in your account.
- A transaction may be declined if payment approval, verification or system checks are incomplete.
- Griffon Casino may refuse a bet or impose a temporary restriction where this is necessary for security, compliance, technical or operational reasons.
- Any displayed odds, game information or promotional terms are subject to correction where an obvious error has occurred.
Where a game has separate instructions, those instructions form part of the applicable betting terms. If there is a conflict between a game-specific rule and these general rules, the game-specific rule will normally apply to that game.
Bet Settlement
Bets are settled using the result generated by the relevant game, event or authorised platform record. Settlement takes place after the outcome is available and any necessary checks have been completed.
The final outcome may be determined by official data, the game record, a recognised result source or the technical record maintained by Griffon Casino. If an outcome is corrected by the relevant source, the related settlement may also be corrected.
Account balances may initially show a pending transaction. A pending entry is not a final settlement. You should retain your account reference and review the transaction history if the result or balance does not appear as expected.
Void Bets
A bet may be declared void when it cannot be fairly or accurately settled. This may occur because of a material technical failure, an invalid game round, a cancelled event, a duplicated transaction or an error affecting the terms under which the bet was accepted.
When a bet is void, the stake will normally be returned to the account balance, unless the applicable product rules provide a different treatment. Any winnings derived solely from a void bet may be removed. Bets that are unaffected by the relevant issue will normally remain valid.
Griffon Casino may investigate unusual or disputed transactions before finalising a void decision. Customers should provide relevant information promptly when asked, particularly where the issue concerns account access, payment activity or the circumstances of a game round.
Bonus Betting Rules
Promotional offers may include specific wagering, eligibility, expiry, contribution and withdrawal conditions. Those conditions will be made available with the relevant promotion and should be read before a bonus is claimed or used.
Unless promotional terms state otherwise, bonus funds may be subject to a wagering requirement before related winnings can be withdrawn. Some games, stakes or transaction types may contribute differently or may not qualify. A promotion may also be limited to one use per person, household, device, payment method or account.
- Only eligible customers may claim a bonus.
- Promotional rewards must not be claimed through multiple accounts or misleading activity.
- Bonus funds and associated winnings may be removed if the promotion was obtained or used contrary to its terms.
- Promotions may not be combined unless the applicable offer expressly permits this.
Where a bonus has expired, been cancelled or was credited in error, Griffon Casino may remove the unused bonus value and any winnings directly connected with it, subject to the published promotional conditions.
Technical Errors
If a technical error affects a game, bet, balance, odds display or transaction record, Griffon Casino may suspend the affected activity while the issue is assessed. Bets accepted or settled incorrectly because of a clear technical fault may be corrected or declared void.
Customers must not knowingly exploit a software fault, pricing error, display problem or processing delay. Any benefit obtained through such conduct may be cancelled, and the account may be restricted while the matter is reviewed.
If your connection fails after you submit a bet, do not assume that the bet was cancelled. Check your account history before submitting another wager. Where records conflict, Griffon Casino will assess the available transaction and technical data.
Fraud Prevention
Griffon Casino uses account, payment and activity reviews to protect customers and the integrity of the platform. Reviews may include identity checks, source of funds questions, payment ownership checks and analysis of unusual betting patterns.
You must not use stolen, unauthorised or third-party payment methods. Chargeback abuse, identity misrepresentation, account sharing, collusion, automated access and other deceptive conduct are prohibited.
Where suspicious activity is identified, Griffon Casino may delay transactions, request information, limit account functions, reverse affected transactions or close an account. Information may be retained and shared where appropriate for security, fraud prevention or other legitimate operational purposes.
Maximum Payouts
Any maximum payout, win cap or game-specific settlement condition will be shown in the relevant product or promotional terms where applicable. Griffon Casino does not create an unstated payout amount through these general rules.
A displayed win remains subject to verification, the validity of the underlying bet and any applicable game or promotion conditions. Where a published limit applies, the settlement will be calculated according to the terms in force when the bet was accepted, unless a correction is required because of an error or invalid transaction.
Customers should review the rules for a particular game before betting, especially where a progressive feature, bonus round or promotional mechanic may have separate settlement conditions.
Responsible Gambling
Griffon Casino encourages customers to treat gambling as entertainment and to set personal limits before playing. Only money that you can afford to lose should be used for betting. Gambling should not be used to address financial difficulty or to recover previous losses.
- Set a budget and decide how long you will play.
- Take regular breaks and avoid chasing losses.
- Do not gamble when distressed, impaired or under pressure from others.
- Use available deposit, time or activity controls where offered.
- Ask for help if gambling is affecting your finances, relationships, work or wellbeing.
You may request an account break, restriction or self-exclusion through the available account support process. Griffon Casino may also apply protective measures where activity suggests that additional support or a temporary restriction may be appropriate.
Rule Changes
Griffon Casino may update these Betting Rules to reflect changes to the platform, products, security procedures, promotional structures or operational practices. The current version will apply to future bets once published or otherwise made available.
Changes will not normally alter the settled outcome of a valid bet that was accepted before the update, except where a correction is required because of an error, invalid activity or a matter addressed by the applicable product terms.
You should review these rules periodically. Continued use of the platform after an updated version becomes available indicates acceptance of the revised rules. If you do not agree with a material change, you should stop placing bets and follow the available account closure or support process.
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